Websites & Business
Web design, security, customer service, business judgment and lessons learned from keeping real client sites working.
We Dumped WordPress for Good. Here's Why.
After years of WordPress updates, plugins, PHP, databases and unnecessary maintenance, we rebuilt this blog as a static site. Here's why WordPress was the wrong tool for the job — and what replaced it.
Lessons Learned from 20 Years of Helping Small Businesses Grow Online
Over the past two decades, I’ve had the privilege of working closely with small businesses, helping them carve out their place in the vast, ever-changing digital…
How to Optimize Website Images with Riot.exe for Faster Load Times and Better Performance
Over the years, we’ve noticed a recurring issue with many clients: they often upload images to their websites that aren’t optimized for the web. While these images may…
World Class Customer Service- Revisited
Introduction: In the evolving digital era, the emphasis on exceptional customer service has intensified significantly and over the years I've written 3 different blog…
Web Designing for an Exceptional Customer Experience
Introduction to Web Designing for an Exceptional Customer Experience In today's digital age, where users have countless website options at their fingertips to visit…
5 Tips for Using Web Analytic Tools for Your Business
5 Tips for Using Web Analytic Tools for Your Business Are you ready to take your business to the next level online? Read these 5 tips for how to use web analytic tools…
What Is Internet Marketing and Why Can't Your Business Do Without It?
What Is Internet Marketing and Why Can't Your Business Do Without It? From social media to PPC, internet marketing comes in many different forms. Learn why it's…
Another domain name registration email scam
This is another domain name registration scam from the criminal domain name registration miners. It's designed to appear as if it is legitimately from your domain name…
Secure your website from hackers
Too often we have new customers that come to us because their website is hacked.We just had a customer in the past week come to us which had their site hacked more than…
The magic answer to great web design is the magic answer to great conversions (NOT)
The magic answer to great web design is..... there is no magic answer to great web design. "Great" web design is subjective. And the greatest web design in the world…
Service vs World Class Customer Service, Once Again
Again I run into what I consider the difference between mere service and world class customer service. I spoke about this subject in a previous post here . Recently I…
Website Designers Beware the Latest Scam, in fact everyone watch for it
Hi, my name is "so and so" and I need a website designed. Are you the owner and do you accept credit cards? Those words are the clue to a scam that is targeting website…
The .craze of domain registrations
I think there is a .craze of domain name registration schemes by registrars these days. It started around the time of the .info, .me and .biz extensions. I have to…
Every Day Should Be Black Friday
Let's face it, Black Friday is notoriously frenetic, at least from the retail standpoint. And then there is Black Monday, the "Internet' version of Black Friday. But of…
Customer Service or World Class Customer Service
There is a difference between customer service and world class customer service. It would be nice if all companies strove towards world class customer service but…
Case of the missing webmaster and the lost domain name
It is unfortunate perhaps that this is not the first time we have had to help someone recover their domain name when an unscrupulous and unethical webmaster goes…
The biggest reason for lack of success on the Internet
Our company has been doing what we do for long enough that we can see the reasons for the small businesses with a successful website and the ones without a successful…